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Common questions
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Yes. Upgrade or downgrade any time from your seller dashboard. Changes take effect at the start of the next billing cycle. There are no cancellation fees.
The fee applies to each completed order placed through Celeste. Refunded orders are fee-exempt. The fee is calculated on the net order value, excluding shipping.
Yes — Growth and Pro both include a 14-day free trial with no card required. You'll be reminded 3 days before the trial ends.
Annual subscriptions renew automatically. You'll receive an email 30 days before renewal. Cancel any time before that date with no charge.
Each plan covers one storefront. For multi-brand operations, contact our enterprise team — we offer volume discounts for multi-store sellers.
No listing fees on Starter. Upgrade only when you need more.