Free shipping on orders over $75 — across every vendor
Contact us
We'dlovetohearfromyou.
Whether you're a shopper, seller, or just curious — send us a message and we'll get back within one business day.

Send us a message

Fill in the form and we'll route your message to the right team.

0/500
FAQ

Quick answers

Can't find what you need? Use the form above.

Celeste uses a large language model to interpret your full query as intent — not keywords. It maps your description against semantic embeddings of every listing, considering material, style, price range, and seller trust signals.

Yes. Celeste never stores raw card numbers. All payments are processed by Stripe using PCI-DSS Level 1 infrastructure. We hold purchase funds in escrow and release them to sellers only after you confirm delivery.

Go to celeste.shop/sell, complete your profile, upload a government ID, and connect a bank account. Our team reviews your application within 48 hours. AI trust scoring runs continuously after you launch.

All orders placed through Celeste are covered for 30 days. If your item arrives damaged, doesn't match the listing, or never arrives, we'll issue a full refund. No questions asked on first claim.

Celeste currently ships to 42 countries. International orders support USD, EUR, GBP, and JPY at checkout. Local currency display is available in 18 markets. Expansion roadmap is updated quarterly.

Sets are curated collections the AI creates based on your search history, wishlist, and style profile. They update dynamically as new matching inventory appears. You can edit, share, or purchase sets in one tap.

🇬🇧
London
12 Finsbury Sq, EC2A 1AX
HQ & Engineering
🇳🇱
Amsterdam
Herengracht 182, 1016 BR
Operations & Partnerships
🇸🇬
Singapore
1 Raffles Place, #17-01
Asia-Pacific Growth